.inbox-content{max-width:none;padding:10px 14px 12px;height:calc(100dvh - 48px);min-height:340px;display:flex;flex-direction:column}.inbox-layout{display:grid;grid-template-columns:264px minmax(320px,1fr) 292px;height:auto;min-height:0;flex:1;border:1px solid var(--line);border-radius:12px;background:white;overflow:hidden;position:relative}.inbox-list-pane{display:flex;flex-direction:column;min-height:0;min-width:0;border-right:1px solid var(--line);background:#fff}.inbox-list-heading{display:flex;align-items:center;justify-content:space-between;padding:10px 12px 6px}.inbox-list-heading h2{font-size:14px}.inbox-count{margin-left:5px;font-weight:400;color:var(--muted);font-size:12px}.inbox-search{display:flex;align-items:center;border:1px solid var(--line);border-radius:7px;margin:0 12px 6px;padding:2px 6px;gap:6px;background:#fafbf8}.inbox-search>svg{width:16px;height:16px;color:#8da18b}.inbox-search input{border:0;background:none;font-size:11px;padding:5px 0;width:100%;min-width:0;outline:none}.inbox-search:focus-within{outline:2px solid #bfd1bb;outline-offset:1px}.inbox-wa-label{font-size:10px;color:var(--muted);margin:0 12px 3px}.inbox-wa{margin:0 12px 5px;width:calc(100% - 24px);height:34px;border:1px solid var(--line);border-radius:7px;padding:6px;background:#fff;color:var(--text);font-size:11px}.inbox-filter-tabs{display:flex;gap:3px;padding:0 10px 6px;border-bottom:1px solid var(--line)}.inbox-filter-tabs button{min-height:30px;padding:5px 8px;border:0;border-radius:5px;color:#7b8b7b;background:none;font-size:11px;flex:1;white-space:nowrap}.inbox-filter-tabs button.active{background:#eaf1e5;color:var(--green);font-weight:650}.inbox-conversations{flex:1;overflow:auto;min-height:0}.inbox-conversation{border:0;background:#fff;border-bottom:1px solid #eff2ec;display:flex;width:100%;text-align:left;padding:12px 14px;gap:11px;position:relative;color:var(--text)}.inbox-conversation:hover{background:#f8faf6}.inbox-conversation.selected{background:#edf4e9}.inbox-conversation.selected:before{content:'';position:absolute;inset:0 auto 0 0;width:3px;background:#598563}.inbox-conversation .avatar{width:35px;height:35px;font-size:12px;background:#e7eddf}.inbox-conversation-copy{flex:1;min-width:0}.inbox-conversation-top{display:flex;justify-content:space-between;align-items:center;gap:7px}.inbox-conversation-top b{font-size:12px;font-weight:550;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.inbox-conversation.unread .inbox-conversation-top b{font-weight:700}.inbox-conversation-top time{font-size:9px;color:#8a9785;flex:none}.inbox-conversation-message{display:block;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;color:#7a8975;font-size:11px;margin:7px 0}.inbox-conversation-bottom{display:flex;align-items:center;justify-content:space-between;font-size:9px;color:#85947f;gap:5px}.inbox-conversation-bottom>span:first-child{overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.unread-bubble{border-radius:10px;min-width:17px;height:17px;padding:1px 5px;background:#537b52;color:#fff;text-align:center;line-height:15px;font-size:9px}.inbox-pagination{display:flex;align-items:center;justify-content:space-between;padding:8px 14px;border-top:1px solid var(--line);font-size:9px;color:var(--muted)}.inbox-pagination>div{display:flex;gap:5px}.inbox-list-footer{padding:10px 15px;border-top:1px solid var(--line)}.inbox-list-footer .btn{width:100%}.inbox-chat-pane{display:flex;flex-direction:column;min-width:0;min-height:0;background:#fafbf7;position:relative}.inbox-chat-pane>.empty{margin:auto}.inbox-chat-header{padding:10px 14px 9px;background:#fff;border-bottom:1px solid var(--line)}.inbox-customer-heading{display:flex;align-items:center;gap:10px;min-width:0}.inbox-customer-heading h2{font-size:15px;overflow-wrap:anywhere}.inbox-customer-heading p{font-size:10px;color:var(--muted);margin-top:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.inbox-chat-tools{display:flex;align-items:center;gap:6px;flex-wrap:wrap;margin-top:6px}.inbox-chat-tools .btn{font-size:10px;padding:6px 8px}.inbox-chat-tools .btn:last-child{margin-left:auto}.inbox-message-scroll{overflow:auto;flex:1;padding:8px 22px 20px;min-height:0;scroll-behavior:auto}.inbox-date-divider{text-align:center;margin:17px 0 19px}.inbox-date-divider span{font-size:10px;color:#8b9884;background:#f0f3ec;border-radius:4px;padding:4px 9px}.inbox-message{display:flex;align-items:flex-end;margin:12px 0;gap:8px}.inbox-message.outgoing{justify-content:flex-end}.inbox-message-bubble{max-width:88%;white-space:pre-wrap;overflow-wrap:anywhere;background:#fff;border:1px solid #e8ede1;border-radius:11px 11px 11px 3px;padding:12px 13px 8px;font-size:12px;line-height:1.85;color:#354a32;box-shadow:0 2px 4px #1d3b201f}.outgoing .inbox-message-bubble{background:#e4efdd;border-color:#dce8d3;border-radius:11px 11px 3px 11px;box-shadow:none}.inbox-message-meta{display:flex;justify-content:flex-end;gap:7px;font-size:9px;color:#85927d;margin-top:5px;line-height:1.5;white-space:normal}.inbox-compose{border-top:1px solid var(--line);padding:9px 12px 10px;background:#fff}.inbox-composer-label{display:flex;align-items:center;justify-content:space-between;gap:8px;font-size:10px;color:var(--muted);margin-bottom:7px}.inbox-composer-label span:first-child{color:var(--text);font-weight:600}.inbox-compose textarea{border:1px solid transparent;background:#f7f9f3;resize:vertical;display:block;height:64px;min-height:56px;max-height:140px;width:100%;font-size:12px;padding:7px 10px;border-radius:7px;line-height:1.8;color:var(--text)}.inbox-compose textarea:focus{outline:1px solid #b6cbae;border-color:#b6cbae}.inbox-compose textarea:disabled{opacity:.65;resize:none}.inbox-compose-footer{display:flex;align-items:center;justify-content:space-between;gap:9px;margin-top:9px}.inbox-compose-footer>span{font-size:9px;color:#8a9683;line-height:1.5}.inbox-compose-footer .btn{font-size:11px;padding:9px 12px}.inbox-inline-error{font-size:11px;color:#a55647;line-height:1.65;overflow-wrap:anywhere}.inbox-inline-error:not(:empty){padding:9px 14px;background:#fff3ed}.inbox-compose .inbox-inline-error:not(:empty){margin-top:7px;border-radius:5px;padding:7px 10px}.inbox-new-messages{position:absolute;bottom:177px;left:50%;transform:translateX(-50%);border:1px solid #d0dfc6;border-radius:14px;background:white;padding:7px 14px;color:var(--green);font-size:11px;box-shadow:0 3px 12px #24412818}.inbox-new-messages[hidden]{display:none}#inbox-history-button{text-align:center;padding-top:8px}.inbox-context{border-left:1px solid var(--line);background:#fff;overflow:auto;min-width:0;padding:19px 18px}.inbox-context-heading{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}.inbox-context-heading h2{font-size:14px}.inbox-context-heading .icon-button{display:none}.inbox-customer-card{display:flex;align-items:center;gap:10px;padding-bottom:17px;border-bottom:1px solid var(--line)}.inbox-customer-card b{font-size:13px;font-weight:600}.inbox-customer-card p{font-size:11px;color:var(--muted);margin-top:4px}.inbox-patient-selector{margin:15px 0}.inbox-patient-selector label{font-size:10px;color:var(--muted);display:block;margin-bottom:7px}.inbox-patient-selector select{width:100%;border:1px solid var(--line);border-radius:6px;padding:9px;color:var(--text);background:#fff;font-size:11px}.inbox-patient-selector p{font-size:10px;line-height:1.7;color:#9c7d48;background:#fbf5e8;border-radius:5px;padding:8px;margin-top:8px}.inbox-patient-selector>.btn{font-size:10px;margin-top:5px}.inbox-owner-line{font-size:10px;color:var(--muted);display:flex;justify-content:space-between;margin:16px 0 12px}.inbox-owner-line b{font-weight:500;color:var(--text)}.inbox-profile-button{width:100%;font-size:11px;padding:10px 11px;margin-bottom:9px}.inbox-summary-section{border-top:1px solid var(--line);margin-top:16px;padding-top:14px}.inbox-summary-section header{display:flex;align-items:center;justify-content:space-between;gap:10px}.inbox-summary-section h3{font-size:12px}.inbox-summary-row{display:flex;align-items:flex-start;justify-content:space-between;gap:7px;margin:14px 0}.inbox-summary-row>div{min-width:0}.inbox-summary-row b{font-size:11px;font-weight:500;overflow-wrap:anywhere}.inbox-summary-row p{font-size:10px;color:var(--muted);margin-top:4px;overflow-wrap:anywhere}.inbox-summary-row .badge{font-size:9px;margin-top:2px}.inbox-summary-empty{font-size:11px;color:#94a08c;padding:12px 0}.inbox-back{display:none}.organization-intro{display:flex;align-items:center;gap:14px;background:#eef4e8;padding:19px 22px;border:1px solid #dce7d5;border-radius:10px;margin-bottom:22px}.organization-intro>svg{height:28px;width:28px;color:#6f8a66;flex:none}.organization-intro h2{font-size:14px;margin-bottom:5px}.organization-intro p{font-size:11px;color:#71816a}.organization-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:18px}.organization-stat{border:1px solid var(--line);background:#fafbf7;padding:14px;border-radius:7px}.organization-stat span{font-size:10px;color:var(--muted);display:block;margin-bottom:7px}.organization-stat b{font-size:22px;font-weight:550}.organization-tree{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:16px}.organization-branch{border:1px solid var(--line);padding:15px;border-radius:8px;min-width:0}.organization-person{padding:9px 0}.organization-person-name{display:flex;align-items:center;gap:7px;font-size:12px}.organization-person-name b{font-weight:550}.organization-resources{display:flex;flex-wrap:wrap;gap:5px;font-size:10px;margin:8px 0 0 0;color:#7c8e72}.organization-resources span{background:#f3f6ef;border-radius:4px;padding:3px 6px}.organization-children{margin-left:10px;padding-left:17px;border-left:1px solid #dce6d4}.organization-permissions{margin-top:18px;border-top:1px solid var(--line);padding-top:14px}.organization-permissions summary{font-size:12px;color:var(--muted);cursor:pointer}.organization-role{padding:12px 0;border-bottom:1px solid #eef1e8}.organization-role b{font-size:12px}.organization-role p{font-size:11px;color:var(--muted);margin-top:5px}
@media(min-width:1600px){.inbox-layout{grid-template-columns:294px minmax(430px,1fr) 324px}.inbox-chat-header{padding:10px 18px 9px}.inbox-message-scroll{padding-left:30px;padding-right:30px}.inbox-message-bubble{max-width:76%}}
@media(max-width:1250px){.inbox-content{padding:10px 12px 12px}.inbox-layout{grid-template-columns:252px minmax(290px,1fr)}.inbox-context{display:none;position:absolute;right:0;top:0;bottom:0;width:305px;z-index:10;box-shadow:-12px 0 28px #28402618}.inbox-layout.show-context .inbox-context{display:block}.inbox-context-heading .icon-button{display:inline-flex}.inbox-layout{height:auto}}
@media(max-width:920px){.inbox-content{padding:8px 10px 10px}.inbox-layout{grid-template-columns:230px minmax(240px,1fr)}.inbox-chat-header{padding:9px 12px}.inbox-message-scroll{padding:5px 14px 18px}.inbox-compose{padding:8px 10px 9px}.inbox-compose-footer{align-items:flex-end}.inbox-compose-footer>span{max-width:100px}.organization-stats{grid-template-columns:repeat(2,1fr)}}
@media(max-width:760px){.inbox-layout{grid-template-columns:1fr;height:auto;min-height:0;border-radius:8px}.inbox-chat-pane{display:none}.inbox-layout.has-selected .inbox-list-pane{display:none}.inbox-layout.has-selected .inbox-chat-pane{display:flex}.inbox-back{display:inline-flex}.inbox-list-pane{border-right:0}.inbox-context{width:min(100%,330px)}.inbox-chat-tools{gap:6px}.inbox-chat-tools .btn{font-size:10px;padding:6px 7px}.inbox-composer-label span:last-child{font-size:9px}.inbox-message-bubble{max-width:89%}.organization-tree{grid-template-columns:1fr}.organization-intro{align-items:flex-start;padding:15px}.organization-stats{gap:9px}}

.inbox-contact-label{font-size:10px;color:var(--muted);margin-bottom:10px}.inbox-message-meta{flex-wrap:wrap}.inbox-draft-context:not(:empty){display:flex;align-items:center;justify-content:space-between;gap:10px;background:#fbf4e5;padding:10px;border-radius:6px;margin-top:8px;font-size:10px;color:#8d7240}.inbox-draft-context .btn{font-size:10px;flex:none}

.inbox-wa-hint{font-size:10px;line-height:1.4;color:var(--muted);margin:0 12px 6px;overflow-wrap:anywhere}
.inbox-bulk-read-bar{display:flex;align-items:center;justify-content:space-between;gap:7px;padding:7px 10px;border-bottom:1px solid var(--line);background:#f5f9f2;color:#4c6359;font-size:10px;line-height:1.35}.inbox-bulk-read-bar[hidden]{display:none}.inbox-bulk-read-bar span{min-width:0}.inbox-bulk-read-bar .btn{flex:none;min-height:32px;padding:6px 8px;border-color:#a3bda0;background:#fff;color:#285339;font-size:10px}

.inbox-message.internal{justify-content:center}.inbox-message.internal .inbox-message-bubble{background:#fff6dc;color:#685222;max-width:92%;border:1px solid #eadcb6}
.inbox-message.internal.company-internal{justify-content:flex-end}.inbox-message-author{font-size:10px;font-weight:650;margin-bottom:6px;white-space:normal}.inbox-message-language{font-size:10px;color:var(--muted);margin-bottom:3px;white-space:normal}.inbox-message-translation{border-top:1px solid #cfdcc6;margin-top:10px;padding-top:8px}.inbox-internal-details summary{cursor:pointer;font-size:11px;font-weight:600;white-space:normal}.inbox-internal-details[open] summary{margin-bottom:10px}.inbox-internal-details>a,.inbox-internal-details>span{display:block;font-size:10px;margin:6px 0;color:inherit}.inbox-message:target .inbox-message-bubble{outline:2px solid #7c9d67;outline-offset:3px}

.inbox-attachment{display:flex;align-items:center;gap:6px;padding:9px 10px;margin-top:8px;border:1px solid #cad9d1;border-radius:8px;background:#fff;color:#2b6755;text-decoration:none}.inbox-attachment svg{width:16px;height:16px}

.inbox-source-tabs{display:flex;gap:5px;padding:0 12px 6px}.inbox-source-tabs button{flex:1;border:1px solid var(--line);background:#fff;color:var(--muted);border-radius:6px;padding:5px;min-height:30px;font-size:11px}.inbox-source-tabs button.active{background:#eaf1e5;color:var(--green);border-color:#bfd1b8}

.inbox-customer-heading>div{min-width:0}.inbox-customer-heading>.avatar{width:32px;height:32px;font-size:12px;flex:none}.inbox-list-pane>:not(.inbox-conversations){flex-shrink:0}.inbox-chat-header,.inbox-compose{flex-shrink:0}
@media(max-height:700px){.inbox-compose textarea{height:56px;min-height:48px;max-height:100px}.inbox-chat-header{padding-top:8px;padding-bottom:7px}.inbox-chat-tools{margin-top:4px}}
@media(max-width:760px){.inbox-content{padding:8px 8px 10px}.inbox-source-tabs button,.inbox-filter-tabs button{min-height:34px}.inbox-wa{height:36px}.inbox-conversation{padding-top:13px;padding-bottom:13px}}

/* Keep the current work surface visible while a newly selected conversation arrives. */
.inbox-pending-header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.inbox-pending-caption{font-size:10px;color:#748574;white-space:nowrap;padding-top:4px}.inbox-pending-messages{flex:1;min-height:0;overflow:hidden;padding:28px 22px;background:#fafbf7}.inbox-skeleton{display:block;background:linear-gradient(100deg,#e7eee3 20%,#f4f7f1 42%,#e7eee3 64%);background-size:220% 100%;animation:inbox-skeleton-shimmer 1.4s ease-in-out infinite}.inbox-skeleton-bubble{width:min(68%,280px);height:52px;border-radius:12px 12px 12px 3px;margin:0 0 18px}.inbox-skeleton-bubble.is-short{width:min(43%,190px);height:35px}.inbox-skeleton-bubble.is-outgoing{margin-left:auto;border-radius:12px 12px 3px 12px}.inbox-pending-compose{padding-top:12px}.inbox-pending-compose textarea{height:62px}.inbox-pending-context{padding-top:12px}.inbox-skeleton-line{width:100%;height:11px;border-radius:5px;margin-bottom:13px}.inbox-skeleton-line.is-wide{height:42px;border-radius:9px;margin-bottom:20px}.inbox-skeleton-line.is-short{width:62%}.inbox-pending-context p{font-size:10px;color:#7e8e7d;margin-top:10px}@keyframes inbox-skeleton-shimmer{0%{background-position:100% 0}100%{background-position:-100% 0}}@media(prefers-reduced-motion:reduce){.inbox-skeleton{animation:none}}

/* Conversation text needs contrast on both received and sent bubbles. */
.inbox-message-bubble{font-weight:500;font-size:13px;color:#163b2c}.inbox-conversation-top b{font-weight:650;font-size:13px}.inbox-conversation-message,.inbox-message-meta,.inbox-conversation-bottom,.inbox-conversation-top time,.inbox-filter-tabs button{color:#4c6359}.inbox-chat-pane textarea{font-weight:500;font-size:13px}.inbox-wa,.inbox-search input{font-size:12px}.inbox-count{font-weight:500}

/* Business stages remain visible without turning the list into a tall menu. */
.inbox-business-tag-form .field[hidden]{display:none}
.inbox-list-heading{gap:4px}.inbox-list-heading h2{white-space:nowrap}.inbox-list-controls{display:flex;align-items:center;gap:4px}.inbox-list-controls .btn{padding:5px;font-size:10px;min-height:28px}.inbox-unread-toggle{border:1px solid var(--line);border-radius:6px;background:#fff;color:#4c6359;font-size:10px;min-height:28px;padding:4px 6px;white-space:nowrap}.inbox-unread-toggle.active{background:#eaf1e5;color:var(--green);border-color:#bfd1b8;font-weight:650}
.inbox-business-tabs{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:3px;padding:0 10px 7px}.inbox-business-tabs button{padding:5px 2px;min-height:28px;font-size:11px;line-height:1.35}.inbox-business-tabs button:focus-visible,.inbox-unread-toggle:focus-visible{outline:2px solid #598563;outline-offset:1px}
.inbox-business-tabs .inbox-all-filter{grid-column:1 / -1}
.inbox-business-tabs .inbox-internal-chip{grid-column:span 2;border:1px dashed #c8a06a;background:#fdf6ea;color:#8a5d20;font-weight:650}
.inbox-business-tabs .inbox-internal-chip.active{border-style:solid;background:#f4e3c6;color:#7a4d12}
.inbox-high-intent{flex:none;background:#fdf1dc;color:#8a5d20;border:1px solid #ecd3a8;border-radius:4px;padding:1px 4px;font-size:9px;font-weight:650;margin-left:5px}
.inbox-conversation.has-translation-issue{background:#fffaf6;box-shadow:inset 3px 0 #b85636}
.inbox-conversation.has-translation-issue:hover,.inbox-conversation.has-translation-issue.selected{background:#fff2e9}
.inbox-conversation-translation{display:block;width:max-content;max-width:100%;margin:-2px 0 6px;padding:2px 6px;border-radius:4px;border:1px solid #e2a28d;background:#fff0e7;color:#8c321b;font-size:10px;line-height:1.35;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.inbox-conversation-translation.is-not_sent{border-color:#d99292;background:#fff0f0;color:#8c2525}
.inbox-conversation-translation.is-uncertain{border-color:#d9b279;background:#fff5df;color:#80511d}
.inbox-high-intent-note{color:#8a5d20!important}
.inbox-not-customer{flex:none;background:#eef0f2;color:#5b6672;border:1px solid #d6dbe0;border-radius:4px;padding:1px 4px;font-size:9px;font-weight:650;margin-left:5px}
.inbox-business-tabs .inbox-not-customer-chip{border-color:#b9c2cb;background:#f4f6f8;color:#4d5866}.inbox-business-tabs .inbox-not-customer-chip.active{border-style:solid;background:#e4e9ee;color:#37414d}
.inbox-tag-subfilters{display:flex;align-items:center;gap:6px;padding:6px 10px;border-bottom:1px solid var(--line);font-size:10px;color:#4c6359;min-width:0}.inbox-tag-subfilters>label{flex:none}.inbox-tag-subfilters select{min-width:0;flex:1;width:0;background:#fff;color:var(--text);border:1px solid var(--line);border-radius:5px;padding:5px 3px;height:30px;font-size:11px}.inbox-tag-subfilters .inbox-repeat-filter{display:flex;align-items:center;gap:3px}.inbox-repeat-filter input{width:53px;min-width:0;padding:5px 2px;height:30px;border:1px solid var(--line);border-radius:5px;font-size:11px;color:var(--text);background:#fff}.inbox-business-label{flex:none;max-width:115px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;background:#eef4e8;border-radius:4px;padding:2px 4px;color:#35523d;font-size:9px}.inbox-business-label.is-blacklist{background:#f1efed;color:#685950}.inbox-conversation-bottom>.unread-bubble{flex:none}
@media(max-width:760px){.inbox-business-tabs{grid-template-columns:repeat(4,minmax(0,1fr))}.inbox-business-tabs button{min-height:32px}.inbox-unread-toggle,.inbox-list-controls .btn{min-height:32px}.inbox-tag-subfilters select,.inbox-repeat-filter input{height:34px}}

/* Shared business forms stay beside the current conversation. */
.inbox-contact-name-line{display:flex;align-items:center;gap:8px}.inbox-contact-name-line>b{overflow-wrap:anywhere}.inbox-contact-name-line>.btn{flex:none;font-size:10px}.inbox-business-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:6px;margin:10px 0 12px}.inbox-business-actions .btn{padding:8px 5px;min-height:33px;font-size:11px}.inbox-action-readonly{padding:6px;text-align:center;color:#647568;background:#f5f6f2;border-radius:6px;font-size:11px}.inbox-action-readonly small{display:block;font-size:9px;margin-top:2px}.inbox-business-item+.inbox-business-item{border-top:1px solid var(--line);padding-top:7px;margin-top:8px}.inbox-business-row-actions{display:flex;gap:5px 12px;flex-wrap:wrap;padding:3px 0 7px}.inbox-business-row-actions .btn{font-size:10px;padding:4px 0}.inbox-payment-history{font-size:10px;color:#4c6359;padding:6px 0}.inbox-payment-history>summary{cursor:pointer}.inbox-payment-history .payment-line{font-size:10px}.inbox-patient-selector .inbox-patient-links>.btn{display:block;padding:3px 0;font-size:10px}.inbox-summary-row>div{min-width:0}.inbox-summary-row p{overflow-wrap:anywhere}.inbox-summary-section .inbox-summary-row{align-items:flex-start}.inbox-business-actions button:disabled{cursor:wait}

/* Make customer actions read as buttons rather than low-contrast text links. */
.inbox-context .inbox-contact-name-line>.btn{min-height:32px;padding:6px 10px;border:1px solid #91b297;background:#edf4e8;color:#214e38;font-size:11px;font-weight:650}.inbox-context .inbox-patient-selector .inbox-patient-links>.btn{display:inline-flex;min-height:34px;padding:7px 11px;margin-top:7px;border:1px solid #91b297;background:#fff;color:#214e38;font-size:11px;font-weight:650}.inbox-context .inbox-business-actions{gap:8px;margin:12px 0 14px}.inbox-context .inbox-business-actions>.btn{min-height:39px;padding:9px 5px;background:#eaf2e4;border:1px solid #98b79a;color:#204a35;font-size:12px;font-weight:700}.inbox-context .inbox-business-actions>.btn:hover,.inbox-context .inbox-contact-name-line>.btn:hover{background:#dcebd5;border-color:#62886b}.inbox-record-link{margin:14px 0 5px}.inbox-record-link>.btn{width:100%;min-height:38px;padding:9px 12px;background:#f0f4ec;border-color:#98b79a;color:#204a35;font-weight:650}.inbox-context .inbox-business-row-actions{gap:6px;padding:5px 0 8px}.inbox-context .inbox-business-row-actions>.btn{min-height:30px;padding:5px 8px;border:1px solid #c3d2bf;background:#f7f9f3;border-radius:6px;font-weight:600}.inbox-context .btn:focus-visible{outline:2px solid #356c4d;outline-offset:2px}

/* The list remains one scroll surface; its loaded window is anchored by conversation. */
.inbox-conversations{overflow-anchor:none}.inbox-pagination{align-items:flex-start;gap:8px;padding:9px 10px;flex-direction:column;min-height:44px}.inbox-list-progress{display:flex;flex-direction:column;gap:4px;font-size:10px;line-height:1.5}.inbox-list-load-actions{width:100%;display:flex;align-items:center;gap:6px;justify-content:flex-end;min-height:31px}.inbox-list-load-actions>.btn{min-height:31px;padding:6px 9px;border-color:#a3bda0;background:#f1f6ed;color:#285339;font-size:10px;font-weight:600}.inbox-list-load-error{color:#975b3d;overflow-wrap:anywhere}.inbox-list-load-actions:empty{display:flex}
.inbox-add-contact{padding:0 12px 9px}.inbox-add-contact>.btn{width:100%;min-height:35px;font-weight:650}.inbox-media{margin:9px 0 4px;max-width:100%;white-space:normal}.inbox-image-preview{display:block;width:min(280px,100%);height:180px;max-width:100%;padding:0;border:1px solid #d4dfd0;border-radius:8px;overflow:hidden;background:#edf1e9;cursor:zoom-in}.inbox-image-preview img{display:block;width:100%;height:100%;object-fit:contain}.inbox-video-preview{display:block;width:280px;max-width:100%;aspect-ratio:16/9;background:#17251b;border-radius:8px;object-fit:contain}.inbox-media .inbox-attachment{font-size:11px;margin-top:5px;overflow-wrap:anywhere}.inbox-media-error{font-size:11px;color:#975537;line-height:1.6}.inbox-media-error[hidden]{display:none}.inbox-media-dialog{width:min(940px,94vw);max-width:94vw}.inbox-image-expanded{display:flex;justify-content:center;align-items:center;padding:12px;background:#162119;max-height:80vh;overflow:auto}.inbox-image-expanded img{max-width:100%;max-height:76vh;object-fit:contain}.inbox-media-dialog .dialog-header h2{font-size:14px;overflow-wrap:anywhere}

.inbox-language-row{display:flex;align-items:center;gap:8px;font-size:11px;margin:4px 0 7px;flex-wrap:wrap}.inbox-language-row[hidden]{display:none}.inbox-language-row label{font-weight:650}.inbox-language-row select{padding:5px 8px;border:1px solid var(--line);border-radius:6px;background:#fff;color:var(--text);font:inherit}.inbox-language-row span{color:var(--muted)}

/* Keep the conversation workspace readable after the compact shared rules. */
.inbox-layout{grid-template-columns:264px minmax(380px,1fr) 292px}
.inbox-message-scroll{scrollbar-gutter:stable;overscroll-behavior:contain;padding:14px 28px 24px}
.inbox-message-bubble{max-width:min(86%,760px);font-size:14px;line-height:1.8;padding:13px 15px 9px}
.inbox-message-meta{font-size:10px;margin-top:6px}
.inbox-compose{padding:11px 14px 13px}
.inbox-compose textarea{height:82px;min-height:64px;max-height:180px;padding:10px 12px;font-size:14px;line-height:1.75}
.inbox-compose-footer{margin-top:10px}

/* Option 2 mobile layout: patient context and conversation take the whole
   screen, with a larger composer and a single clear video entry point. */
@media(max-width:760px){
 .inbox-content{height:calc(var(--app-height,100dvh) - 56px);min-height:0;padding:0 0 env(safe-area-inset-bottom)}
 .inbox-layout{height:100%;min-height:0;border:0;border-radius:0}
 .inbox-layout.has-selected .inbox-chat-pane{min-height:0}
 .inbox-chat-header{padding:12px 14px 13px;background:#173d31;border-bottom:0;color:#fff}
 .inbox-customer-heading h2{font-size:16px;color:#fff}
 .inbox-customer-heading p{font-size:11px;color:rgba(255,255,255,.72)}
 .inbox-chat-header .inbox-back{color:#fff}
 .inbox-chat-header .inbox-chat-tools .btn-secondary,.inbox-chat-header .inbox-chat-tools .btn-quiet{border-color:rgba(255,255,255,.3);background:rgba(255,255,255,.1);color:#fff}
 .inbox-chat-header .inbox-chat-tools .badge{border-color:rgba(255,255,255,.22);background:rgba(255,255,255,.13);color:#fff}
 .inbox-chat-tools{margin-top:9px;gap:7px}
 .inbox-chat-tools .btn{min-height:36px;padding:7px 9px;font-size:11px}
 .inbox-chat-tools .btn:last-child{margin-left:0}
 .inbox-chat-tools .inbox-mobile-video{margin-left:auto}
 .inbox-message-scroll{padding:16px 15px 20px;overscroll-behavior:contain}
 .inbox-message{margin:13px 0}
 .inbox-message-bubble{max-width:91%;padding:12px 13px 9px;font-size:14px;line-height:1.78}
 .inbox-compose{padding:10px 12px calc(11px + env(safe-area-inset-bottom));box-shadow:0 -4px 14px rgba(36,64,41,.05)}
 .inbox-composer-label{margin-bottom:7px}
 .inbox-compose textarea{height:64px;min-height:58px;max-height:145px;font-size:15px;line-height:1.65;padding:9px 11px;border-radius:9px}
 .inbox-compose-footer{margin-top:8px}
 .inbox-compose-footer .btn{min-height:40px;padding:9px 13px;font-size:12px}
 .inbox-new-messages{bottom:164px}
 .inbox-context{width:min(100%,350px);padding:17px 16px}
 .inbox-list-pane{padding-bottom:env(safe-area-inset-bottom)}
}
.inbox-compose-footer .btn{min-height:38px;padding:9px 15px;font-size:12px}
.inbox-conversation-message{font-size:12px;line-height:1.55}
.inbox-conversation-top b{font-size:13px}
.inbox-conversations{scrollbar-gutter:stable;overscroll-behavior:contain}
@media(max-width:1250px){.inbox-layout{grid-template-columns:252px minmax(320px,1fr)}}
@media(max-width:920px){.inbox-layout{grid-template-columns:230px minmax(270px,1fr)}.inbox-message-scroll{padding:10px 18px 20px}.inbox-compose{padding:9px 11px 10px}.inbox-compose textarea{height:74px}}
@media(max-width:760px){.inbox-layout{grid-template-columns:1fr}.inbox-message-scroll{padding:8px 14px 18px}.inbox-message-bubble{max-width:92%;font-size:14px}.inbox-compose textarea{height:78px;min-height:62px}.inbox-compose-footer .btn{min-height:40px}}
@media(max-height:700px){.inbox-compose textarea{height:64px;min-height:54px;max-height:130px}}

.inbox-current-tag{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:12px 0;padding:12px;background:#edf4e8;border:1px solid #a6bda2;border-radius:8px}.inbox-current-tag>div{min-width:0}.inbox-current-tag span,.inbox-current-tag small{display:block;font-size:10px;color:#607660}.inbox-current-tag strong{display:block;margin:4px 0;font-size:15px;color:#214e38;overflow-wrap:anywhere}.inbox-current-tag>.btn{flex:none;min-height:36px;padding:8px 10px;font-weight:650;background:#fff;border-color:#86a88c}

.inbox-receipt{display:inline-flex;align-items:center;gap:4px;color:#65746c;font-weight:600}.inbox-receipt svg{width:22px;height:15px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}.inbox-receipt.is-read{color:#1574b4}.customer-reception-notice{margin:12px 0;padding:11px 13px;border:1px solid #cfdbce;background:#f0f5ed;border-radius:8px;font-size:13px;font-weight:600;line-height:1.6}.customer-reception-notice.is-blocked{background:#fff5e7;border-color:#ead2aa;color:#845015}.inbox-ai-panel{border-top:1px solid #dbe4d9;padding:10px 14px;background:#f2f6ef;flex:none}.inbox-ai-title{display:flex;align-items:center;justify-content:space-between;gap:10px}.inbox-ai-title strong{font-size:13px}.inbox-ai-note{font-size:12px;color:#536957;line-height:1.5;margin-top:4px}.inbox-ai-draft{white-space:pre-wrap;max-height:130px;overflow:auto;margin:10px 0;line-height:1.6;font-size:14px}.inbox-ai-actions{display:flex;gap:10px;align-items:center}.inbox-ai-panel [hidden]{display:none}

/* Translation failures remain visible beside delivery evidence and drafts. */
.inbox-send-notice{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:9px 14px;background:#fff0e7;border-bottom:1px solid #e7bba5;color:#8b3822;font-size:12px;line-height:1.5;flex:none}
.inbox-send-notice[hidden]{display:none}.inbox-send-notice .btn{flex:none;color:#80341f;font-weight:650;min-height:32px}
.inbox-send-notice>span{min-width:0;overflow-wrap:anywhere}.inbox-send-notice-actions{display:flex;align-items:center;gap:6px;flex:none}
.inbox-translation-dismiss{display:grid;place-items:center;width:32px;height:32px;padding:0;border:1px solid transparent;border-radius:6px;background:transparent;color:inherit;font-size:22px;line-height:1;cursor:pointer}
.inbox-translation-dismiss:hover,.inbox-translation-dismiss:focus-visible{background:#f9dfd0;border-color:#dcae99;outline:none}
.inbox-translation-alert{margin-top:10px;padding:10px 12px;border:1px solid #d89276;border-left:4px solid #b85636;border-radius:7px;background:#fff3e9;color:#7e321e;white-space:normal;line-height:1.6}
.inbox-translation-alert strong{display:block;font-size:13px}.inbox-translation-alert p{margin:4px 0 8px;font-size:12px;overflow-wrap:anywhere}.inbox-translation-alert small{display:block;font-size:11px;margin-top:5px}.inbox-translation-alert .btn{background:#fff;color:#80341f;border-color:#b98169;min-height:36px;font-size:12px;font-weight:650}
.inbox-translation-alert.is-blocked{border-color:#d98989;border-left-color:#b73d3d;background:#fff1f0;color:#852929}.inbox-translation-alert.is-blocked .btn{color:#852929;border-color:#c17c7c}
.inbox-reply-context{padding:8px 10px;margin-bottom:10px;background:#eef3ec;border-left:3px solid #64876d;border-radius:5px;color:#445e4c;white-space:normal;min-width:0;overflow-wrap:anywhere}
.inbox-reply-context strong{display:block;font-size:11px;margin-bottom:3px}.inbox-reply-context>span{display:block;font-size:12px;line-height:1.6;white-space:pre-wrap;max-height:8em;overflow:auto}.inbox-reply-context a{font-size:11px;display:inline-block;margin-top:4px;color:#315f42}.inbox-reply-context.is-unavailable{border-left-color:#a5aa9f;background:#f2f2ee;color:#6a7066}
.inbox-message-content-notice{margin-top:7px;padding:7px 9px;background:#f5f1e6;border-radius:5px;color:#776039;font-size:12px;line-height:1.6;white-space:normal;overflow-wrap:anywhere}
@media(max-width:680px){.inbox-send-notice{padding:7px 12px;font-size:11px}.inbox-send-notice .btn{padding:6px;font-size:11px}.inbox-translation-dismiss{width:36px;height:36px}.inbox-translation-alert{padding:9px}.inbox-translation-alert .btn{min-height:40px;max-width:100%}.inbox-reply-context>span{max-height:6.5em}}

.inbox-ai-summary{margin:0 0 16px;padding:13px;border:1px solid #dce7d5;border-radius:8px;background:#f3f8f0;min-width:0}.inbox-ai-summary-head{display:flex;align-items:flex-start;justify-content:space-between;gap:8px;margin-bottom:10px}.inbox-ai-summary-head>div{min-width:0}.inbox-ai-summary-head b{display:block;color:#294b38;font-size:12px}.inbox-ai-summary-head span{display:block;color:#738277;font-size:9px;margin-top:3px}.inbox-ai-summary-head>.badge{flex:none;margin:0}.inbox-ai-summary-state{display:flex;align-items:center;gap:7px;color:#4f6758;font-size:10px;line-height:1.7}.inbox-ai-summary-state svg{width:16px;height:16px;color:var(--green);flex:none}.inbox-ai-summary-note{color:#718178;font-size:10px;line-height:1.7;margin:0}.inbox-ai-summary-copy{max-height:250px;overflow:auto;white-space:pre-wrap;overflow-wrap:anywhere;color:#30483b;font-size:11px;line-height:1.8;padding-right:3px}.inbox-ai-summary-meta{color:#738277;font-size:9px;line-height:1.6;margin-top:8px}.inbox-ai-summary-actions{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}.inbox-ai-summary-actions .btn{font-size:10px;padding:5px 8px}.inbox-ai-summary .note-box{margin:0;font-size:10px;line-height:1.7}
.inbox-video-quick-action{display:flex;flex-direction:column;gap:5px;margin:13px 0 4px;padding:11px 12px;background:#f1f6ed;border:1px solid #dce8d7;border-radius:8px}.inbox-video-quick-action .btn{width:100%;min-height:34px}.inbox-video-quick-action small{font-size:10px;color:#6e806e;line-height:1.5}

/* The reminder banner consumes real desktop height. Let chat use the remaining
   space so the composer stays visible when the banner wraps or grows. */
@media(min-width:681px){
 .workspace.inbox-workspace{height:100dvh;min-height:0;display:flex;flex-direction:column;overflow:hidden}
 .workspace.inbox-workspace>.topbar,.workspace.inbox-workspace>.reminder-banner{flex:0 0 auto}
 .workspace.inbox-workspace>.inbox-content{flex:1 1 0;height:auto;min-height:0;width:100%;margin:0;overflow:hidden}
 .workspace.inbox-workspace .inbox-layout{min-height:0;min-width:0}
}

/* Chat density: one primary text, with optional source/context beside receipts. */
#app .inbox-message{margin:8px 0}
#app .inbox-message-bubble{padding:8px 11px 6px;font-size:14px;line-height:1.5}
#app .inbox-message-body{white-space:pre-wrap;overflow-wrap:anywhere}
#app .inbox-message-footer{display:flex;flex-wrap:wrap;align-items:center;gap:1px 9px;margin-top:2px;white-space:normal}
#app .inbox-message-footer .inbox-message-meta{display:flex;align-items:center;flex-wrap:wrap;gap:5px;margin:0 0 0 auto;font-size:10px;line-height:1.35}
#app .inbox-message-details{font-size:11px;color:#64756a;line-height:1.5;min-width:0}
#app .inbox-message-details>summary{cursor:pointer;min-height:24px;line-height:24px;list-style:none;color:#587564}
#app .inbox-message-details>summary::after{content:' ⌄';font-size:10px}
#app .inbox-message-details[open]>summary::after{content:' ⌃'}
#app .inbox-message-details[open]{flex-basis:100%;order:2}
#app .inbox-message-details>div{padding:6px 8px;margin:2px 0 3px;border-left:2px solid #bdcdbb;background:rgba(255,255,255,.4);white-space:pre-wrap;overflow-wrap:anywhere;color:#435c4c;font-size:14px;line-height:1.5}
#app .inbox-message-details>summary::-webkit-details-marker,#app .inbox-reply-context>summary::-webkit-details-marker{display:none}
#app .inbox-ai-source{font-size:10px;font-weight:650;color:#67755d}
#app .inbox-message-language{margin:0 0 3px;font-size:11px;line-height:1.4}
#app .inbox-date-divider{margin:9px 0;font-size:10px}
#app .inbox-reply-context{padding:5px 8px;margin:0 0 6px;border-left-width:2px}
#app .inbox-reply-context>summary{list-style:none;cursor:pointer}
#app .inbox-reply-context strong{font-size:10px;line-height:1.4;margin:0 0 2px}
#app .inbox-reply-context .inbox-quote-excerpt{display:-webkit-box;-webkit-line-clamp:1;-webkit-box-orient:vertical;overflow:hidden;font-size:12px;line-height:1.4;white-space:pre-wrap}
#app .inbox-reply-context[open] .inbox-quote-excerpt{display:none}
#app .inbox-reply-context .inbox-quote-full{font-size:13px;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere;padding-top:3px}
#app .inbox-reply-context.is-unavailable>span{font-size:11px;line-height:1.4;max-height:none}
#app .inbox-reply-context a{font-size:11px;margin-top:3px}
#app .inbox-translation-alert{margin-top:6px;padding:6px 8px;border-left-width:3px;line-height:1.4}
#app .inbox-translation-alert-heading{display:flex;align-items:center;flex-wrap:wrap;gap:4px 8px}
#app .inbox-translation-alert strong{font-size:12px;line-height:1.4;flex:1 1 120px}
#app .inbox-translation-alert .btn{min-height:30px;padding:5px 8px;font-size:11px;line-height:1.3}
#app .inbox-translation-explanation{margin-top:2px;font-size:11px}
#app .inbox-translation-explanation>summary{cursor:pointer;line-height:24px;min-height:24px}
#app .inbox-translation-alert p{font-size:12px;line-height:1.5;margin:4px 0}
#app .inbox-translation-alert .inbox-translation-risk{margin:4px 0 1px;font-weight:600}
#app .inbox-translation-alert small{font-size:11px;line-height:1.5;margin-top:3px}
#app .inbox-send-notice{padding:3px 12px;font-size:12px;line-height:1.4}
#app .inbox-send-notice .btn{min-height:28px;padding:4px 6px;font-size:11px}
#app .inbox-message-content-notice{margin-top:5px;padding:5px 7px;font-size:12px;line-height:1.5}
@media(max-width:680px){
 #app .inbox-message-scroll{padding:7px 12px 14px}
 #app .inbox-message{margin:5px 0}
 #app .inbox-message-bubble{max-width:91%;padding:6px 9px 4px;font-size:14px;line-height:1.45}
 #app .inbox-message-details>div{font-size:14px;line-height:1.45}
 #app .inbox-message-footer{gap:1px 8px;margin-top:1px}
 #app .inbox-message-details>summary{min-height:24px;line-height:24px}
 #app .inbox-receipt svg{width:18px;height:13px}
}


/* Duplicate-customer warning stays above the identity and AI summary blocks. */
.inbox-context .customer-reception-notice{display:grid;gap:3px;margin:0 0 13px;padding:10px 11px;border:1px solid #e4c88e;border-left:4px solid #c47c17;border-radius:7px;background:#fff8e8;color:#6d4612;box-shadow:0 3px 10px rgba(114,76,20,.08);font-size:11px;font-weight:600;line-height:1.55}
.inbox-context .customer-reception-notice strong{display:block;color:#7a4d0b;font-size:11px;line-height:1.3}
.inbox-context .customer-reception-notice span{display:block;overflow-wrap:anywhere}
.inbox-context .customer-reception-notice.is-blocked{border-color:#dfae78;border-left-color:#b9532c;background:#fff0e7;color:#7b3f24}
.inbox-context .customer-reception-notice.is-blocked strong{color:#963e20}
.inbox-compose-main{position:relative}
#app .inbox-compose-main .inbox-saved-toggle{padding:8px;font-size:12px;white-space:nowrap}
.inbox-saved-toggle[aria-expanded="true"]{background:#eaf2e4;border-color:#98b79a}
.inbox-saved-replies{position:absolute;right:0;bottom:calc(100% + 8px);z-index:20;width:min(400px,100%);max-height:min(300px,45dvh);overflow:auto;box-sizing:border-box;border:1px solid var(--line);border-radius:9px;background:#fff;padding:10px;box-shadow:0 6px 24px #24412826}
.inbox-saved-replies[hidden]{display:none}
.inbox-saved-replies:has(.inbox-card-choices){max-height:min(600px,65dvh)}
.inbox-saved-replies header,.inbox-saved-replies header>div,.inbox-saved-tools{display:flex;align-items:center;gap:8px}
.inbox-saved-replies header{justify-content:space-between;flex-wrap:wrap;gap:4px;margin-bottom:6px}
.inbox-saved-replies strong{font-size:11px;font-weight:600}.inbox-saved-replies header span,.inbox-saved-empty{font-size:10px;color:var(--muted)}
.inbox-saved-tools button{border:0;background:transparent;color:var(--green);font-size:10px;padding:3px;cursor:pointer}
.inbox-saved-list{display:flex;flex-wrap:wrap;gap:5px;max-height:200px;overflow:auto;overscroll-behavior:contain}
.inbox-saved-item{display:inline-flex;align-items:stretch;max-width:100%;border:1px solid #dce6d6;border-radius:5px;background:white;min-height:28px}
.inbox-saved-item button{border:0;background:transparent;color:var(--text);font-size:11px;padding:4px 8px;cursor:pointer;max-width:220px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}
.inbox-saved-item button:hover{background:#edf4e9}.inbox-saved-item .inbox-saved-edit{border-left:1px solid #e6ecdf;padding:4px 6px;display:flex;align-items:center;justify-content:center}
.inbox-saved-edit svg{width:12px;height:12px}.inbox-saved-error{font-size:10px;color:#a55647;margin:5px 0 0}
@media(max-width:680px){.inbox-saved-item{min-height:36px}.inbox-saved-tools button{min-height:32px}.inbox-saved-replies{padding:8px}.inbox-saved-replies header{margin-bottom:4px}}
.inbox-referral{border-left:3px solid #8b9aaa;padding:8px 10px;margin:0 0 10px;background:#f3f6f8;border-radius:5px;white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px}
.inbox-referral strong{display:block;margin:3px 0}
.inbox-link-card{max-width:360px;background:#fff;border:1px solid #d6e2d9;border-radius:12px;overflow:hidden;color:#203e31}
.inbox-card-cover{display:block;width:100%;height:auto;aspect-ratio:16/9;object-fit:cover}
.inbox-link-card>strong{display:block;font-size:16px;padding:12px 14px 0}
.inbox-link-card>p{padding:0 14px;font-size:13px;line-height:1.6;white-space:pre-wrap}
.inbox-link-card>small{display:block;padding:0 14px 10px;color:#6d7872;font-size:11px}
.inbox-link-card>a,.inbox-card-button{display:block;border-top:1px solid #d6e2d9;padding:10px 14px;text-align:center;color:#1684c4;font-weight:600;text-decoration:none}
.inbox-form-photo{display:inline-block;margin:8px 8px 0 0;padding:7px 10px;background:#edf4e9;border:1px solid #d6e2d9;border-radius:6px;color:#245b43;text-decoration:none}
.inbox-card-choices{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.inbox-card-choices button{border:1px solid #d6e2d9;border-radius:6px;background:#fff;padding:7px 9px;cursor:pointer;font-size:12px}
.inbox-card-choices button[aria-pressed="true"]{background:#edf4e9;border-color:#98b79a;color:#244c3a;font-weight:600}
#inbox-card-preview{padding:8px 0 0}
#inbox-card-preview small{color:var(--muted);font-size:11px}
.inbox-card-preview-actions{display:flex;align-items:center;gap:10px;margin-top:10px;padding:8px 0;background:#fff;position:sticky;bottom:-10px;border-top:1px solid var(--line)}
.inbox-card-preview-actions .btn{font-size:12px;padding:7px 12px}
.inbox-payment-copy{display:flex;flex-direction:column;align-items:flex-start;gap:7px;padding:12px 0 5px;font-size:13px;min-width:0}
.inbox-payment-copy>strong,.inbox-payment-copy>p{overflow-wrap:anywhere;margin:0}
.inbox-payment-copy>label{font-size:12px;color:#526b60}
.inbox-payment-copy>textarea,#app #inbox-payment-copy-link{display:block;flex:none;width:100%;max-width:100%;min-width:0;height:auto;min-height:78px;max-height:160px;box-sizing:border-box;resize:vertical;border:1px solid #cdded1;border-radius:6px;padding:9px;background:#f6faf7;color:#244c3a;font-size:13px;line-height:1.45;word-break:break-all;user-select:text;-webkit-user-select:text}
.inbox-payment-copy>small{line-height:1.5}
.inbox-payment-copy-warning{color:#9d442e}
.inbox-payment-copy-notice{font-size:12px;color:#526b60}
.inbox-payment-copy~.inbox-card-preview-actions{flex-wrap:wrap}
.inbox-voice-note{border-top:1px solid #d6e2d9;margin-top:10px;padding-top:8px}
.inbox-voice-note details{margin-top:8px;font-size:12px;color:var(--muted)}
.inbox-voice-note button{margin-top:8px;font-size:12px}
.inbox-payment-check{flex:none;background:#fde8e8;color:#a32020;border:1px solid #f1b8b8;border-radius:4px;padding:1px 4px;font-size:9px;font-weight:700;margin-left:5px}
.inbox-payment-check-note{color:#a32020!important;font-weight:650}
.inbox-payment-status{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin:8px 0 2px}.inbox-payment-status small{font-size:10px;color:#5b6f64}

.inbox-payment-status .inbox-payment-failure{flex-basis:100%;overflow-wrap:anywhere;color:var(--danger,#9b3434)}

/* The filter menu overlays the list instead of consuming its reading space. */
.inbox-filter-anchor{position:relative;flex:none;min-width:0}
#app #inbox-filters-toggle{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:8px;flex:none;width:calc(100% - 24px);margin:0 12px 6px;padding:8px 10px;min-height:36px;border:1px solid #d7e3da;border-radius:8px;background:#edf4ef;color:#285339;font:inherit;font-size:12px;text-align:left;cursor:pointer}
#app #inbox-filters-toggle::after{content:'⌄';font-size:16px;line-height:1;transition:transform .15s}
#app #inbox-filters-toggle[aria-expanded="true"]{background:#173d31;color:#fff;border-color:#173d31}
#app #inbox-filters-toggle[aria-expanded="true"]::after{transform:rotate(180deg)}
#inbox-filters-label{font-weight:700;white-space:nowrap}
.inbox-filter-summary{font-size:10px;line-height:1.45;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow-wrap:anywhere;opacity:.85}
#app .inbox-filter-panel{position:absolute;z-index:24;top:100%;left:10px;right:10px;min-height:0;overflow:visible;border:1px solid #cdded2;border-radius:10px;background:#fff;box-shadow:0 8px 24px #173d3130;margin:0;padding:8px 0}
#app .inbox-filter-panel[hidden]{display:none!important}
/* Each multiselect has one scroll surface, independent of the compact menu. */
.inbox-filter-choices{display:grid;gap:5px;padding:0 10px 8px}
#app .inbox-filter-choice{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:2px 8px;align-items:center;width:100%;min-height:43px;border:1px solid #d8e3da;border-radius:7px;background:#f8faf7;color:#285339;padding:6px 9px;text-align:left;cursor:pointer}
.inbox-filter-choice>span:first-child{font-size:12px;font-weight:650}
.inbox-filter-choice>small{grid-row:2;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#687d70;font-size:10px}
.inbox-filter-choice>span:last-child{grid-column:2;grid-row:1/3;font-size:20px;line-height:1}
.inbox-filter-choice:focus-visible,.inbox-selection-popup button:focus-visible{outline:2px solid #598563;outline-offset:2px}
#app .inbox-selection-popup{position:fixed;z-index:36;display:flex;flex-direction:column;gap:0;width:min(360px,calc(100vw - 24px));height:min(440px,70dvh);max-height:calc(100dvh - 24px);min-height:0;box-sizing:border-box;overflow:hidden;padding:12px;border:1px solid #cdded2;border-radius:12px;background:#fff;box-shadow:0 10px 32px #173d3140}
#app .inbox-selection-popup[hidden]{display:none!important}
.inbox-selection-header{display:flex;flex:none;justify-content:space-between;align-items:center;gap:10px;margin-bottom:3px}
.inbox-selection-header h3{margin:0;font-size:14px;line-height:1.4}
.inbox-selection-header h3>span{font-size:11px;font-weight:400;color:#697a70}
#app .inbox-selection-header button{flex:none;width:30px;height:30px;padding:0;border:0;border-radius:6px;background:#f0f5f1;color:#285339;font-size:23px;line-height:1;cursor:pointer}
#app .inbox-selection-popup>.inbox-country-note,#app .inbox-selection-popup>input,#app .inbox-selection-popup>.inbox-country-actions{flex:none}
#app .inbox-selection-popup>.inbox-country-options,#app .inbox-selection-popup>.inbox-wa-options{max-height:none;min-height:0;padding:2px 2px 2px 0;touch-action:pan-y}
#app .inbox-selection-popup>.inbox-country-actions{padding-top:9px;border-top:1px solid #e0e9e3;margin-top:5px;background:#fff}
#app .inbox-list-pane>.inbox-conversations{min-height:min(120px,20dvh)}
.inbox-country-note{margin:3px 0 7px;font-size:10px;line-height:1.5;color:#697a70}
#inbox-country-search{width:100%;min-height:32px;margin-bottom:5px;padding:5px 8px;border:1px solid #d6e1d9;border-radius:6px;font-size:11px;background:#fff}
.inbox-country-options{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}
.inbox-country-option{display:flex;align-items:center;gap:6px;min-height:30px;padding:4px 2px;font-size:12px;cursor:pointer}
.inbox-country-option input{width:15px;height:15px;flex:none;margin:0;accent-color:#286142}
.inbox-country-option>span{flex:1;min-width:0;overflow-wrap:anywhere}
.inbox-country-option small{font-size:10px;color:#718176}
.inbox-country-actions{display:flex;gap:6px;margin-top:7px}
.inbox-country-actions button,.inbox-country-retry{min-height:30px;padding:5px 9px;border:1px solid #d4e1d8;border-radius:6px;background:#fff;color:#285339;font-size:11px;cursor:pointer}
#inbox-country-apply{flex:1;background:#286142;color:#fff;border-color:#286142}
.inbox-country-actions button:disabled{opacity:.45;cursor:default}

#app .inbox-pagination{display:flex;flex-direction:row;align-items:center;justify-content:space-between;gap:6px;flex:none;min-height:30px;padding:3px 10px;white-space:nowrap}
#app .inbox-list-progress{display:block;min-width:0;font-size:10px;line-height:1.4;overflow:hidden;text-overflow:ellipsis}
#app .inbox-list-load-actions{display:flex;flex:none;width:auto;min-height:24px;gap:5px;font-size:10px}
#app .inbox-list-load-actions>.btn{min-height:24px;padding:3px 7px;font-size:10px}
#app .inbox-list-load-actions:empty{display:none}
#app .inbox-list-load-error{color:#9b4837}

@media(min-width:681px){
 #app #inbox-chat-header{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap;min-height:48px;padding:6px 12px}
 #app #inbox-chat-header .inbox-customer-heading{flex:1 1 170px;min-width:0;gap:7px}
 #app #inbox-chat-header .inbox-header-identity{min-width:0}
 #app #inbox-chat-header h2{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:14px;line-height:1.3}
 #app #inbox-chat-header p{margin-top:1px;line-height:1.3}
 #app #inbox-chat-header .inbox-chat-tools{flex:0 1 auto;margin:0;gap:4px;justify-content:flex-end}
 #app #inbox-chat-header .inbox-chat-tools>.btn{min-height:28px;padding:4px 6px;white-space:nowrap}
 #app #inbox-chat-header .inbox-chat-tools>.badge{font-size:9px;padding:4px 6px;white-space:nowrap}
}
@media(min-width:681px) and (max-width:1280px){
 #app #inbox-chat-header .inbox-chat-tools>.badge,#app #inbox-chat-header [data-action="inbox-business-tag"],#app #inbox-chat-header .inbox-mobile-video{display:none}
 #app #inbox-chat-header .mobile-chat-more{display:inline-flex;align-items:center;min-height:28px;padding:4px 7px;border:1px solid #cdded2;border-radius:6px;background:#f5f8f4;color:#285339;font-size:11px}
 #app .mobile-tools-open #inbox-chat-header .inbox-chat-tools{flex-basis:100%;justify-content:flex-start}
 #app .mobile-tools-open #inbox-chat-header .inbox-chat-tools>.badge,#app .mobile-tools-open #inbox-chat-header [data-action="inbox-business-tag"],#app .mobile-tools-open #inbox-chat-header .inbox-mobile-video{display:inline-flex}
 #app .mobile-tools-open #inbox-chat-header .mobile-chat-more{margin-left:auto}
}

/* Explicit recovery retains the original card and its unknown delivery state. */
.inbox-card-recovery{display:flex;flex-wrap:wrap;gap:6px;align-items:center;margin-top:9px;padding:8px 10px;border:1px solid #decda2;border-radius:7px;background:#fff8e8;color:#705525}.inbox-card-recovery small{flex:1 1 100%;font-size:11px;line-height:1.5}.inbox-card-recovery .btn{min-height:30px;padding:5px 10px;font-size:12px}.inbox-card-recovery a{font-size:12px;color:inherit;text-decoration:underline}

/* Keep search in the existing single row; WA choices stay in the filter popover. */
#app .inbox-search{gap:4px;padding-left:4px}
#app #inbox-search-mode{flex:none;width:82px;min-width:0;max-width:82px;min-height:28px;margin:0;border:0;border-right:1px solid #d6e1d9;border-radius:0;padding:3px 2px;background:transparent;color:#285339;font-size:11px}
#app .inbox-search>input{flex:1;min-width:0;width:0}
#inbox-wa-search{width:100%;min-height:32px;margin-bottom:5px;padding:5px 8px;border:1px solid #d6e1d9;border-radius:6px;font-size:11px;background:#fff}
.inbox-wa-options{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}
.inbox-wa-option{display:flex;align-items:center;gap:7px;min-height:38px;padding:4px 2px;cursor:pointer}
.inbox-wa-option input{width:15px;height:15px;flex:none;margin:0;accent-color:#286142}
.inbox-wa-option>span{flex:1;min-width:0}
.inbox-wa-option b,.inbox-wa-option small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11px}
.inbox-wa-option small{font-size:10px;color:#697a70;margin-top:1px}
#inbox-wa-apply{flex:1;background:#286142;color:#fff;border-color:#286142}
.inbox-search-match{margin:-1px 0 0;padding:6px 12px 8px 16px;background:#f5f8f3;border-bottom:1px solid #dce6dd;display:flex;flex-direction:column;gap:4px}
.inbox-search-match>span{font-size:11px;line-height:1.55;overflow-wrap:anywhere;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;color:#355246}
.inbox-search-match>button{align-self:flex-start;border:0;background:transparent;color:#286142;font-size:11px;min-height:28px;padding:3px 0;text-decoration:underline}
.inbox-search-results{max-height:min(65dvh,560px);overflow-y:auto;overscroll-behavior:contain}
.inbox-search-message{padding:10px 0;border-bottom:1px solid #dce6dd}
.inbox-search-message header{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap;font-size:11px;color:#697a70}
.inbox-search-message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:7px 0 0;font-size:13px;line-height:1.65}
@media(max-width:680px){
 #app #inbox-search-mode{min-height:34px;width:88px;max-width:88px;font-size:12px}
 #app .inbox-wa-option{min-height:42px}
 #app .inbox-search-match>button{min-height:36px}
 .inbox-search-results{max-height:60dvh}
}

/* The avatar identifies this conversation's phone region; counts are server-confirmed. */
#app .inbox-avatar-column{display:flex;flex:0 0 44px;width:44px;min-width:0;flex-direction:column;align-items:center;gap:2px}
#app .inbox-avatar-column>.avatar{flex:none;margin:0}
#app .inbox-region-avatar{font-weight:650;white-space:nowrap;overflow:hidden}
#app .inbox-ai-rounds{display:block;max-width:100%;color:#b3261e;font-size:10px;font-weight:650;line-height:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;text-align:center}

/* Conversation tools remain one click away below the main send controls. */
#app .inbox-compose-shortcuts{display:flex;align-items:center;justify-content:flex-end;gap:6px;margin-left:auto;position:relative;flex:none}
#app .inbox-compose-tool{min-height:30px;padding:4px 8px;border:1px solid #d3dfd5;border-radius:6px;background:#fff;color:#285339;font:inherit;font-size:12px;line-height:1.3;white-space:nowrap;cursor:pointer}
#app .inbox-compose-tool[hidden]{display:none}
#app .inbox-compose-tool[aria-expanded="true"]{background:#e7f0e8;border-color:#8eaf99}
#app .inbox-compose-tool:disabled{opacity:.5;cursor:default}
#app .inbox-compose-tool:focus-visible{outline:2px solid #598563;outline-offset:2px}